Tuesday, August 26, 2008
Communication Barrier
My communication barrier involves myself and an elderly woman who was french and could not speak any english. She was a very pleasant woman but was only able to communicate in french, not to mention there was a little dementia there. Her daughter was our only way of understanding this lady because she was bilingual. Unfortunately, the daughter was only able to come in on weekends and the staff had to try to communicate by pointing at objects or looking up the words in a french dictionary. Eventually, the daughter put a sign up in the patients room with the english term and then the french term, such words included toilet, thank-you, breakfast, dinner, and wheelchair. These were words that nurses use on a daily basis so then we could communicate with her. The patient was also able to learn a little english just before she was discharged which helped a lot. So in the end, both the patient and the nurses were able to communicate a little better.
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